Privacy Policy
Effective Date: 9/27/2025
1. Introduction
NoCap Exchange ("we," "our," or "us") operates a decentralized cross-chain bridge service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Information You Provide
- Wallet addresses (public blockchain addresses only)
- Transaction data related to bridge operations
- Communications with our support team
2.2 Automatically Collected Information
- IP addresses and browser information
- Usage patterns and website analytics
- Cookie data for functionality and preferences
- Device and network information
2.3 Blockchain Data
- Transaction hashes and blockchain confirmations
- Token balances and transaction amounts
- Smart contract interactions
3. How We Use Your Information
- To provide and maintain our bridge services
- To process cross-chain transactions
- To improve our website and user experience
- To detect and prevent fraud or security issues
- To comply with legal obligations
- To communicate service updates and support
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:
4.1 Service Providers
- Blockchain infrastructure providers
- Analytics and monitoring services
- Security and fraud prevention services
4.2 Blockchain Transparency
Blockchain transactions are publicly visible by design. Your wallet addresses and transaction details are recorded on public blockchains and cannot be made private.
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication protocols
- Monitoring for unauthorized access attempts
6. Your Rights
Depending on your jurisdiction, you may have rights including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information (subject to legal requirements)
- Objection to certain processing activities
- Data portability
7. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
8. Contact Information
For questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@nocapexchange.com
Website: nocapexchange.com
Important Note
Cryptocurrency transactions are irreversible and publicly recorded on blockchains. While we protect your personal information, blockchain data cannot be modified or deleted.